Privacy Policy

    Last updated on July 2, 2024

    • This Privacy Statement describes how Pano manages personal data and personal information, and respects your privacy. This policy may be amended from time to time. We encourage visitors to and users of our sites to regularly review our Privacy Policy.
    • All "Personal Information" (which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. To update your information and preferences, see the section entitled "Updating Your Personal Information and Privacy Preferences."

    1. Collection of Personal Information

    • As a visitor to our site, you can use many features without providing personal information.
    • In addition, when you register and use Pano's site, we collect the following personal information:
    • - Email address
    • - Password (in the case of password login)
    • - Name (in the case of social login)
    • - Profile picture URL (in the case of social login)
    • To download photos available for research and commercial use as a Pano subscriber, our payment partner Stripe securely collects the following personal information:
    • - Billing information such as credit card number, expiration date, card type, and billing address.
    • Like most websites, when you use the site, Pano or a third-party subprocessor contracted by Pano may collect technical and routing information about your computer. For example, we may log environmental variables such as browser type, operating system, CPU speed, and computer IP address. These environmental variables are used to facilitate and track your use of the site and its services. Pano also uses these environmental variables to measure traffic patterns on the site. Occasionally, we may match this information to personal information to better understand the needs of site visitors.

    2. Updating Your Personal Information and Privacy Preferences

    • Upon request, Pano will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information and privacy preferences at any time. To do so, click on the "Account" link, where you can view and change most of your personal information immediately. For security reasons, certain personal information must be changed by contacting support. Please contact us at contact@saaseo.dev if you need to do so. We will respond to your request within a reasonable timeframe.

    3. Use of Personal Information

    • Pano collects information for the purpose of providing services, complying with legal obligations, and improving products and services. We do not sell, rent, or share personally identifiable information with third parties. We do not share personal information with third parties except as disclosed in this Privacy Policy. Pano uses information for the following purposes:
    • - To authenticate and provide access to Pano's website, mobile applications, and services.
    • - To process financial transactions.
    • - To send order/update confirmations.
    • - To register users for technical support and other benefits provided to registered users.
    • - To respond to customer service requests, questions, and concerns.
    • - To manage accounts.
    • - To send requested product or service information.
    • - To inform about specific offers and Pano and selected third-party services.
    • - To manage participation in promotions and sweepstakes and notify the results.
    • - To investigate, prevent, and take action against illegal activities and/or violations of the Terms of Use.
    • - To meet the needs of product/service development and improve the site and services.
    • In certain situations, it may be necessary to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

    4. Legal Basis for Processing

    • For individuals located in the European Economic Area (EEA) and the UK, we process personal data based on the following legal bases:
    • When necessary to fulfill a contract:
    • - To provide access to Pano's website, mobile applications, and services.
    • - To provide information about Pano's services.
    • - To process financial transactions and send order/update confirmations.
    • - To register users for technical support and other benefits provided to registered users.
    • - To respond to customer service requests, questions, and concerns.
    • When necessary for legitimate interests:
    • - To meet the needs of product/service development and improve the site and services.
    • - To investigate, prevent, and take action against illegal activities and/or violations of the Terms of Use.
    • When necessary to fulfill a legal obligation:
    • - To provide information in accordance with specific legal requirements.

    5. Sharing of Personal Information

    • Pano will not share personal information with others unless expressly stated in this Privacy Policy or with the individual's consent. We do not sell personal information.
    • We may provide information to third-party service providers to support our operations. For example, hosting and maintenance services to operate the site and services, web operations, email delivery, credit card processing, order/plan processing, and fulfillment services. These service providers are permitted to use personal information only for the purpose of providing services to us.

    6. Data Protection Rights

    • You have the following data protection rights:
    • - The right to access, correct, update, or request deletion of your personal information. Pano takes reasonable steps to ensure that the data we collect is reliable, accurate, complete, and up to date for its intended use. Much of your personal account and profile information can be accessed and updated within the Pano platform dashboard. You may also contact us directly via email.
    • - For individuals located in the European Economic Area (EEA) and the UK, you have the right to oppose the processing of personal data, request the restriction of processing of personal data, or request the portability of personal data. To exercise these rights, please contact us via email.
    • - You can withdraw consent to collect and process personal information based on consent at any time. Withdrawal of consent does not affect the legality of processing before withdrawal. It does not affect the processing of personal information based on legal grounds other than consent.
    • - You have the right to file a complaint with a data protection authority regarding the collection and use of personal information. For more information, please contact your local data protection authority. Contact information for data protection authorities in the European Economic Area (EEA) is available here.
    • To exercise these rights, please contact us at contact@saaseo.dev We will respond promptly and within a reasonable timeframe.

    7. Data Security

    • Data security is important to us. We use industry-standard means to protect personal information submitted during transmission and after receipt. However, methods of transmission over the Internet and electronic storage are not 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal information, we cannot guarantee absolute security. If you have any questions about site security, please contact us at contact@saaseo.dev.

    8. International Transfer of Personal Information

    • Personal information may be transferred and processed in countries other than your country of residence. Data protection laws in these countries may be different from those in your country.
    • Servers are located in the United States and other countries around the world, and group companies and third-party service providers and partners operate worldwide. Therefore, personal information may be processed in any of these countries when collected.
    • However, we take appropriate protective measures to ensure that personal information is protected in accordance with this Privacy Policy.

    9. Children

    • We do not intentionally collect personal information from children under 13. If it comes to our attention that we have collected personal information from a child under 13, we will take measures to delete that information as soon as possible.

    10. California Privacy Rights

    • If you are a resident of California, you have specific privacy rights under the California Consumer Privacy Act (CCPA). These rights include the right to request detailed information about data collection practices, the right to request specific portions of collected personal information, the right to request deletion of personal information (with certain limitations), the right to opt-out of the sale of personal information, and the right not to be discriminated against for exercising your rights.

    11. Questions and Contact Information

    • If you have any questions or comments, want to update, delete, or change personal information we hold, or have concerns about privacy issues, please contact us using the contact form or at contact@saaseo.dev. We will respond promptly and within a reasonable timeframe.

    12. Changes to Privacy Policy

    • We may update this Privacy Policy to reflect changes in information practices. If we make significant changes, we will notify you by sending an email to the email address specified in your account or by posting a notice on the site before the changes take effect. We recommend that you check this page regularly for the latest privacy practices.